3 Simple Methods on How to Delete GCash Account Permanently

Jul 27, 2021
Do you no longer wish to use GCash anymore but don't know how to deactivate it? If so, we will guide you on how to delete GCash account 2021 with three methods!


Do you no longer wish to use GCash anymore but don't know how to deactivate it? If so, we will guide you on how to delete GCash account 2021 with three methods!

GCash is super convenient to use as you can keep your money and spend it online. However, many people want to know how to delete a GCash account when they do not have great experience with this e-wallet app or because they have a new account and want to delete the old one. 

In this blog, Corner4men.com will share how to deactivate your GCash account in three simple ways. 

2021 Updated Instruction on How to Deactivate GCash

GCash has played an important role in the Philippines' modern life. With this e-wallet, storing money and paying online is so convenient. Because many corporations in the Philippines accept GCash as one of their payment methods, more and more people are choosing it. 

Despite all of those advantages, users might want to know how to delete GCash account for different reasons. One of those reasons is that they already created a new GCash account and have no need to use the old one. 

Even though GCash does not prohibit their users from having more than one account at the same time, some people still have to delete them for ultimate security. 

Besides, some might want to learn how to deactivate GCash account

When they find another suitable app like PayMaya to use and do not have any need for GCash anymore. Moreover, as the Philippines welcomes millions of visitors every year, the tourists might download GCash when they live there and want to delete it when they leave. 

No matter what reason makes you want to know how to delete GCash account permanently, you will need to proactively do it because, unlike banks, GCash will never deactivate your account even after you are inactive for a long time. 

So, how can I deactivate my GCash account? The three simple methods below will help you answer that question!

GCash is a well-known e-wallet in the Philippines

Method #1: How to Deactivate a GCash Account Via Email

If you are not in a hurry to delete GCash, this method will be fine for you as it will take a few days. The advantage of this method is that you can make sure it works, and there will be a member of the support team working for your deletion request and respond to you via your provided emails. 

There are two main things you need to keep in mind, that is you need to contact them through the email "support@gcash.com" and your email's subject needs to be kept as "GCash Account Deletion" or "Request for Account Deletion".

If you wish to, you can explain why you want to delete your account in your email. In case you do not have any idea of how the media should be, then this is how to deactivate GCash number via emails:

Hello GCash!

I would like to ask for my GCash account deletion of the mobile number [...]

The reason is that [...]

This is the details of my account:

Name: [...]

Phone number: [...]

Address: [...]

Email address: [...]

Kind regards

[You Name]

After a few days (it might be up to three days), the GCash support team will contact you for further information, like your last login's date and time or your account balance. They might need these pieces of information for deletion purposes but not providing your MPIN because GCash will never ask for that. 

Method #2: How to Deactivate Your GCash Account Via Dialling *143#

If you want to know how to deactivate a GCash account in the fastest and most convenient way, then calling *143# is the best option as it will not take you so much time waiting for the GCash support team to contact you back.

Here is the easy step you can follow to delete your account:

  • Step 1: Dial *143# from your mobile phone
  • Step 2: Click "GCash"
  • Step 3: Choose "Account" 
  • Step 4: Choose "Suspen," and your GCash Account will be automatically deactivated. 

After doing these four steps, you can successfully deactivate your account easily. However, some users have reported that this method might not work every time you try it. 

So if you already dialed *143#, check if your account is already deactivated or not. In case the account is still working, you can dial the number again and check its status again. And if it still does not work, you can learn how to deactivate GCash using two other methods mentioned in this blog. 

The two other methods might not be as convenient as this one, but you can guarantee it works because you will work directly with the GCash's staff, not just an automatic system. 

Method #3: How to Deactivate GCash Number By Sending a Support Ticket

Sending a support ticket is our last method, and before you try it, we would like to remind you that it will take quite a while for you to complete your deletion process. Here is how to deactivate GCash 2021 in four steps: 

  • Step 1: Go to the GCash Help Center
  • Step 2: Choose the "Submit a Ticket" button
  • Step 3: Fill up all the required information needed for the deletion process. You might need to provide detailed information on why you want to delete your GCash account or your concerns about GCash in the description box.

These are the information you need to provide:

  • You Name: [This is your GCash-registered Name]
  • Mobile Phone Number: [This is the number you use for the GCash account you want to delete]
  • Concern Category: Click on "My GCash Account" and provide your concerns"

Additional information: Click the "Submit" option

After you are done with these steps, the GCash team will contact you within one day. So, ensure you check your email regularly for completing the deletion process.

You can send a support ticket to delete your GCash

How to Delete GCash Account: Wrapping Up

After reading this article, we are sure you already know how to delete GCash account with three simple methods mentioned right above. Depending on your need, one method will be more suitable than the other. 

In case you try one method, and it does not work, try one more method, and we are sure you will be able to delete your account successfully!

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